La Ruche, le réseau en action des femmes francophones de Shanghai 

L'agenda de la Ruche

Mardi 26 Octobre - The secret key to resolve internal and external conflicts

Lieu TBCShanghaïChine

Learn to apply a simple, yet powerful four step process called Compassionate Communication (also known as Nonviolent Communication). It helps avoid, mitigate or resolve conflicts, e. g. with colleagues or direct subordinates at work, in relationships with partners or friends, or as parents with your children. Applying this approach will train your empathy muscles and increase your emotional intelligence notably. In this workshop you will use a personal example to experience the power of empathy towards yourself and how important it is to first understand what is alive in you before you try to solve a conflict or react to a person doing or saying something that generates unpleasant feelings in you.

Learn to apply a simple, yet powerful four step process called Compassionate Communication (also known as Nonviolent Communication). It helps avoid, mitigate or resolve conflicts, e. g. with colleagues or direct subordinates at work, in relationships with partners or friends, or as parents with your children. Applying this approach will train your empathy muscles and increase your emotional intelligence notably. In this workshop you will use a personal example to experience the power of empathy towards yourself and how important it is to first understand what is alive in you before you try to solve a conflict or react to a person doing or saying something that generates unpleasant feelings in you.

In this workshop you will learn

  1. Why people enjoy serving each other and under which circumstances they don’t
  2. What’s the difference between an observation and an interpretation
  3. What’s the difference between a pure feeling and a judgmental feeling
  4. What’s the difference between a need and a strategy to meet a need
  5. What’s the difference between a request and a demand

Goals

Learn how to avoid, mitigate and solve internal and external conflicts

Agenda

Part 1: Introduction to the concept of Compassionate Communication

Part 2: Understanding the importance of Autonomy and Connection

Part 3: Experiencing the 4 steps of the CC process with an own example

Part 4: Empathy Exercise, Wrap up, Q&A

Target

Everyone who is interested in improving communication, emotional intelligence, and conflict management skills at work and in private life. People interested in psychology and human interaction.

Summary

 

Tilman Rieger

Certified Executive Coach

Leadership Workshop Facilitator

Interpersonal Communication Consultant

CEO & Founder of 8C Consulting

With two decades of HR leadership, consulting, facilitation & coaching experience Tilman Rieger founded 8C Consulting in order to help his clients reach more effective communication, leadership and collaboration. 

In his former role as HR Director of General Motors Europe Tilman was overseeing 3000 employees across Europe and driving major corporate changes and restructurings. 

Today, Tilman works as a certified executive coach, with particular expertise in transactional analysis, compassionate communication and cross-cultural management. He also passionately designs, conducts, and facilitates leadership training and workshops for both managers and associates across different business fields and cultural backgrounds. 

He is the President of the Shanghai Coaching Circle and served the executive committee of China’s strongest public speaking club, Shanghai Leadership Toastmasters Club, for five terms. 

Tilman holds degrees in Personnel Management & Economy as well as a Master's in Educational Science, Psychology and Sociology. 

He is of German and U.S. nationality, and has lived in Chicago, Frankfurt, London, Paris, Madrid, Zürich and now Shanghai. He is fluent in German, English, and conversational in Spanish, French and Mandarin.